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Our customers recommend it   4.6/5  sur 51 avis
Our customers recommend it4.6/5 on 51 reviews
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  • Enjoy the comfort of our 2, 3 or 4 star hotels throughout France

Reviews
from our guests

100% genuine reviews
Satisfaction
Index
91 %
the 06/05/2026
Family - 70-79 years - Date of stay : 05/05/2026

We have visited many times. It has always been excellent. Thank you. Harris/Cremer-Price

Hotelier's responseHotelier's response :
Dear Guest,

It is a true pleasure to read that you have chosen to return to our establishment several times and that each stay has been entirely satisfactory.

Your loyalty and your positive feedback regarding the welcome, the comfort of the room, the bathroom, the breakfast, the accessibility, and the services offered are a valuable source of encouragement for our entire team.

We hope to have the pleasure of welcoming you back on your future visits and thank you warmly for your continued trust.

Sincerely,
Romain Pignard
Manager

100 %
From Geert A., the 27/04/2026
couple - 60-69 years - Date of stay : 26/04/2026

It was good for just the night on our way from Spain to Belgium. Also very quiet, even though there was a "complet" sign on the welcome desk when we arrived.
One negative remark though: we did arrive around 21:30, so the reception was still open. During the day, I had been checking my emails for instructions in case we arrived after 22:00, but I did not see them. I only saw them later, and one message arrived at 20:35 with some instructions, and then one message arrived at 23:00, saying it was time to check in (while we were already in the hotel!!!). So, this email communication needs to be improved!!!

80 %
Secure
Payment

Credit cards accepted in all hotels are VISA and Mastercard. Some establishments accept Diners Club, JCB and American Express cards. The credit card is used to guarantee your reservation. No debit will be made online except for special offers, in immediate prepayment.

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In real time

All the pricing and availability information presented on our website is updated in real time. This way you have the guarantee of availability at the time of your reservation.

Free
Cancellation

Except for non-modifiable, non-cancellable offers, cancellations are not subject to a fee if they are made within the time limit of the Booking. Cancellations after this period will be charged a fee equal to the amount of the first night.

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At Brit Hotel, we value our guests' feedback. Here's how we collect, process, and display them:

1. Calculating the Overall Rating

Each review is rated on a scale of 1 to 5. The overall rating displayed on our website is the average of all ratings received.

Each rating is based on criteria common to all establishments in the network:

  • The Room
  • The Reception
  • The Bathroom
  • Breakfast
  • Access to the Hotel

Some establishments also have specific criteria based on their services: restaurant, wellness area, etc.
For each review, we add up the ratings assigned to each criterion, then divide this total by the number of criteria evaluated to generate the establishment's overall rating.

2. Certified Reviews

Only guests who have actually stayed at the establishment receive an invitation to share their experience. This approach guarantees that 100% of the reviews published are authentic. Reviews are collected via the Customer Alliance platform and transmitted in their entirety to our website.

3. Publication and Moderation of Reviews

We strive to publish all reviews, whether positive or negative. However, some reviews cannot be displayed, particularly those containing:

  • Politically sensitive or promotional content
  • References to illegal activities
  • Personal or financial information (email, telephone number, bank details, etc.)
  • Insults, explicit sexual comments, hate speech, discrimination, threats, or incitement to violence
  • Fraudulent or unwanted content
  • Acts of cruelty to animals
  • Identity theft

4. Relevance and Display

To remain relevant, we only accept reviews submitted within three months of the stay. Reviews may be removed after 36 months or in the event of a change of ownership of the establishment.
Each establishment has the opportunity to respond to published reviews. When multiple reviews are displayed, the most recent ones appear first.